--- title: Ailleron Innovation Forum 2023 description: Ailleron Innovation Forum 2023 - Join our event and discover the trends and insights driving the digital future of all financial companies! --- [![ailleron-logo-vector-light](https://go.ailleron.com/hubfs/Ailleron/ailleron-logo-vector-light.svg "ailleron-logo-vector-light")](https://ailleron.com) # Ailleron Innovation Forum September 21, 2023 Cracow, Poland Days Hours Minutes Seconds ## About Us #### **Join our event and discover the trends and insights driving the digital future of all financial companies!** Inspired by our meeting venue, the Manggha Museum of Japanese Art and Technique, we have prepared an agenda based on the 5 elements of Japanese culture. Read more 風 (wind)  We'll kick things off with the wind under our digital wings and the "Innovation Blast" stream, exploring what drives the industry’s growth.  地 (earth)  Then we'll get down to earth where we will explore how "Customer Centricity" and customer experiences pave your way to success.  水 (water)  From the land, we'll go into wide water and start the "All About the Data" stream to discover the endless opportunities we face today with Artificial Intelligence.  火 (fire)  Back on land, we'll light the fire – the "Sales Boost" stream is where we'll talk about improving your hunting successes.   空 (sky)  The fire smoke will lead us "To the Cloud" where we will explore the constellations and architectures of successful modern cloud solutions.  ## Event Schedule **Venue:** Manggha Museum of Japanese Art and Technique 26  M. Konopnickiej Street, Cracow **[manggha.pl/en](https://manggha.pl/en)** - [Panels & Workshop September 21, 2023 Panels & Workshop](https://go.ailleron.com/en-us/innovation-forum-2023#timeline_pane-1-widget_1684936680694) [Panels & Workshop September 21, 2023 Panels & Workshop](https://go.ailleron.com/en-us/innovation-forum-2023#timeline_collapse-1-widget_1684936680694) ![aif-welcome](https://go.ailleron.com/hubfs/aif-welcome.jpg) 9:30 - 9:45 ##### Welcome Main stage ![aif-top-technologies](https://go.ailleron.com/hubfs/aif-top-technologies.jpg) 9:45 - 10:00 ##### The top emerging technologies that drive financial business. ![MicrosoftTeams-image (189)](https://go.ailleron.com/hubfs/MicrosoftTeams-image%20(189).png) Piotr Piątosa Vice-President / COO, Ailleron "Innovation Blast" stream Main stage ![aif-embeddef-finance](https://go.ailleron.com/hubfs/aif-embeddef-finance.jpg) 10:00 - 10:30 ##### Embedded finance - how to get clients from e-commerce & other industries? Customer story & special guest from the leasing company. ![AK1 330x350](https://go.ailleron.com/hubfs/AK1%20330x350.png) Adrian Kaczmarek Head of Digital Sales, Santander Leasing ![MicrosoftTeams-image (115)-1](https://go.ailleron.com/hubfs/MicrosoftTeams-image%20(115)-1.png) Kamil Portka General Manager LeaseTech, Ailleron "Innovation Blast" stream Main stage ![aif-coffe-break1](https://go.ailleron.com/hubfs/aif-coffe-break1.jpg) 10:30 - 10:45 ##### Coffee break & networking Lobby ![aif-cloud](https://go.ailleron.com/hubfs/aif-cloud.jpg) 10:45 - 11:15 ##### Can your business afford the fear of heights? Scalable microservices architecture in the cloud. ![ksprawnik-aif-2](https://go.ailleron.com/hubfs/ksprawnik-aif-2.png) Krzysztof Sprawnik Customer Engineer, Google Cloud Poland ![dawid](https://go.ailleron.com/hubfs/dawid.png) Dawid Klempka Business Unit Director Cloud, Ailleron "To the Cloud" stream Main stage ![aif-top-technologies](https://go.ailleron.com/hubfs/aif-top-technologies.jpg) 11:15 - 11:45 ##### How to build your super-safe digital branch in the cloud? Discussion panel with special guests from the financial sector and #AilleronExperts ![Marcin Karczmarczyk OCHK AIF 2](https://go.ailleron.com/hubfs/Marcin%20Karczmarczyk%20OCHK%20AIF%202.png) Marcin Karczmarczyk Managing Director, OChK ![MicrosoftTeams-image (201)](https://go.ailleron.com/hubfs/MicrosoftTeams-image%20(201).png) Bartłomiej Nocoń Director of Polish Bank Association ![MicrosoftTeams-image (117)-1](https://go.ailleron.com/hubfs/MicrosoftTeams-image%20(117)-1.png) Mateusz Grys Product Manager LiveBank Cloud, Ailleron "To the Cloud" stream Main stage ![aif-coffe-break1](https://go.ailleron.com/hubfs/aif-coffe-break1.jpg) 11:45 - 12:00 ##### Coffee break & networking Lobby ![aif-customer-data-monetization](https://go.ailleron.com/hubfs/aif-customer-data-monetization.jpg) 12:00 - 12:30 ##### Customer data monetization is a must! ![2Mkozłowski 330x350](https://go.ailleron.com/hubfs/2Mkoz%C5%82owski%20330x350.png) Michał Kozłowski Regional Director, MongoDB ![lgazda-aif-2](https://go.ailleron.com/hubfs/lgazda-aif-2.png) Łukasz Gazda Senior Sales Manager, Google Cloud Poland ![Michał Walerowski Ailleron](https://go.ailleron.com/hubfs/MW1.png) Michał Walerowski Business Unit Director AI/ML & Data Solutions, Ailleron "All About the Data" stream Main stage ![aif-ai](https://go.ailleron.com/hubfs/aif-ai.jpg) 12:30 - 13:10 ##### How to deliver business results with AI? Things we wish we had known earlier. Discussion panel with special guests from the financial sector and #AilleronExperts ![MicrosoftTeams-image (177)](https://go.ailleron.com/hubfs/MicrosoftTeams-image%20(177).png) Katarzyna Tomczyk-Czykier Head of division, Credit Agricole Bank Polska S.A. ![MT 330x350](https://go.ailleron.com/hubfs/MT%20330x350.png) Miroslav Tomka Managing Director for CEE, Forrester ![mariusz-ozga-aif-1](https://go.ailleron.com/hubfs/mariusz-ozga-aif-1.png) Mariusz Ożga Head of Strategy & Innovation, Santander Consumer Bank SA ![MW1](https://go.ailleron.com/hubfs/MW1.png) Michał Walerowski Business Unit Director AI/ML & Data Solutions, Ailleron "All About the Data" stream Main stage ![aif-coffe-break2](https://go.ailleron.com/hubfs/aif-coffe-break2.jpg) 13:10 - 14:00 ##### Lunch & networking Lobby ![aif-ekyc](https://go.ailleron.com/hubfs/aif-ekyc.jpg) 14:00 - 14:30 ##### Transforming remote customer onboarding: the future role of eKYC in modern banking. ![Wojciech Pióro](https://go.ailleron.com/hubfs/MicrosoftTeams-image%20(121).png) Wojciech Pióro Sales Director LiveBank On-Premise, Ailleron ![Anita Szabelska](https://go.ailleron.com/hubfs/MicrosoftTeams-image%20(120).png) Anita Szabelska Business Development Manager LiveBank On-Premise, Ailleron "Sales Boost" stream Main stage ![aif-lb](https://go.ailleron.com/hubfs/aif-lb.jpg) 14:30 - 15:00 ##### How to build a simple & effective digital sales process for complex financial products? Discussion panel with special guest from the financial sector and #AilleronExperts ![lukasz-parzyk-ing-aif-2023-2.jpg](https://go.ailleron.com/hubfs/lukasz-parzyk-ing-aif-2023-2.jpg.png) Łukasz Parzyk Expert Lead, ING Bank Śląski S.A. ![MicrosoftTeams-image (117)](https://go.ailleron.com/hubfs/MicrosoftTeams-image%20(117).png) Mateusz Grys Product Manager LiveBank Cloud, Ailleron ![MicrosoftTeams-image (128)](https://go.ailleron.com/hubfs/MicrosoftTeams-image%20(128).png) Mateusz Wierzbiński Customer Success Expert LiveBank Cloud, Ailleron "Sales Boost" stream Main stage Manggha Museum, Cracow ![aif-coffe-break1](https://go.ailleron.com/hubfs/aif-coffe-break1.jpg) 15:00 - 15:15 ##### Coffee break & networking Lobby ![aif-mobile](https://go.ailleron.com/hubfs/aif-mobile.jpg) 15:15 - 15:45 ##### SGB Bank: How to build an award-winning mobile banking app in 6 months? ![Artur Józefowski](https://go.ailleron.com/hubfs/Projekt%20bez%20nazwy%20(3).png) Artur Józefowski Director of Mobile and Internet Banking Bureau, SGB-Bank S.A. ![Maciej Kasprzak](https://go.ailleron.com/hubfs/maciek.png) Maciej Kasprzak General Manager Financial Technology Services, Ailleron "Customer Centricity" stream Main stage ![summary](https://go.ailleron.com/hubfs/summary.jpg) 15:45 - 16:00 ##### Summary remarks & what's next ![MicrosoftTeams-image (189)](https://go.ailleron.com/hubfs/MicrosoftTeams-image%20(189).png) Piotr Piątosa Vice-President / COO, Ailleron Main stage ![aif-customer-experience](https://go.ailleron.com/hubfs/aif-customer-experience.jpg) 16:00 - 18:00 ##### Ailleron UXLab Workshop: Designing a new solution A practical UX/UI workshop based on the design sprint methodology. ![patrycja](https://go.ailleron.com/hubfs/patrycja.png) Patrycja Leszek-Krolikowska Business Unit Director UX Lab, Ailleron "Customer Centricity" stream Main stage ![MicrosoftTeams-image (123)](https://go.ailleron.com/hubfs/MicrosoftTeams-image%20(123).png) 18:00 ##### Dinner & Entertainment ## Speakers lineup ![Projekt bez nazwy](https://go.ailleron.com/hubfs/Projekt%20bez%20nazwy.png) ##### Artur Józefowski Director of Mobile and Internet Banking Bureau, SGB-Bank S.A. ##### Artur Józefowski Director of Mobile and Internet Banking Bureau, SGB-Bank S.A. He has over 15 years of experience in payment cards, mobile payments, and mobile applications. Currently, he heads an office responsible for building SGB Mobile banking, developing mobile payments and the BS API platform, and online banking. - [Click to contact on linkedin](https://www.linkedin.com/in/artur-j%C3%B3zefowski-a3232498/) ![KateT-C 600x600](https://go.ailleron.com/hubfs/KateT-C%20600x600.png) ##### Katarzyna Tomczyk-Czykier Head of division Channel Excellence and Omnichannel Orchestration/Seamless Daily Banking, Credit Agricole Bank Polska S.A. ##### Katarzyna Tomczyk-Czykier Head of division Channel Excellence and Omnichannel Orchestration/Seamless Daily Banking, Credit Agricole Bank Polska S.A. Since 2011, she has been successfully implementing several transformation processes: Physical distribution channels, large IT programs, and new digital channels always build transversal effective teams connecting IT people and businesses. - [Click to contact on linkedin](https://pl.linkedin.com/in/katarzyna-tomczyk-czykier-0315a6123) ![mariusz-ozga-aif-2-1](https://go.ailleron.com/hubfs/mariusz-ozga-aif-2-1.png) ##### Mariusz Ożga Head of Strategy & Innovation, Santander Consumer Bank SA ##### Mariusz Ożga Head of Strategy & Innovation, Santander Consumer Bank SA Banking professional with over 25 years of experience in financial industry, linking business, technology and finance. Focused on transforming vision into strategy and business results. Avid innovation hunter, motivated by change and new challenges. - [Click to contact on linkedin](https://www.linkedin.com/in/mariuszozga/) ![MicrosoftTeams-image (200)](https://go.ailleron.com/hubfs/MicrosoftTeams-image%20(200).png) ##### Bartłomiej Nocoń Director of Polish Bank Association ##### Bartłomiej Nocoń Director of Polish Bank Association The originator and co-author of a number of banking innovations that have significantly influenced the dynamic development of the payment system and electronic and mobile banking in Poland over the past several years.   - [Click to contact on linkedin](https://www.linkedin.com/in/bart%C5%82omiej-noco%C5%84-5a53b9/) ![MT 600x600](https://go.ailleron.com/hubfs/MT%20600x600.png) ##### Miroslav Tomka Managing Director for CEE, Forrester ##### Miroslav Tomka Managing Director for CEE, Forrester Miroslav is currently serving as the Managing Director for CEE at Forrester, a position held for over 8 years, where he oversees Forrester's operations across several Central and Eastern European countries. - [Click to contact on linkedin](https://www.linkedin.com/in/miroslav-tomka-590633a/) ![AK 600x600](https://go.ailleron.com/hubfs/AK%20600x600.png) ##### Adrian Kaczmarek Head of Digital Sales, Santander Leasing ##### Adrian Kaczmarek Head of Digital Sales, Santander Leasing Adrian has 15 years of experience in the Santander Group, both in sales and project management. He is responsible for building and managing Digital Sales in Santander Leasing S.A. He is focused on simplifying processes and product paths for the client. - [Click to contact on linkedin](https://www.linkedin.com/in/adriankaczmarek/) ![lukasz-parzyk-ing-aif-2023-1](https://go.ailleron.com/hubfs/lukasz-parzyk-ing-aif-2023-1.jpg) ##### Łukasz Parzyk Expert Lead, ING Bank Śląski S.A. ##### Łukasz Parzyk Expert Lead, ING Bank Śląski S.A. Łukasz is working on the development of mortgage sales channels in the bank. He is coordinating the implementation and promotion of video chats for customer contact in the retail sales network. - [Click to contact on facebook](htttps://www.facebook.com) - [Click to contact on instagram](htttps://www.instagram.com) - [Click to contact on linkedin](htttps://www.linkedin.com) - [Click to contact on twitter](https://www.twitter.com) ![2MKozłowski 600x600](https://go.ailleron.com/hubfs/2MKoz%C5%82owski%20600x600.png) ##### Michał Kozłowski Regional Director, MongoDB ##### Michał Kozłowski Regional Director, MongoDB Regional Director for MongoDB and digital transformation leader. Over 15 years of business software consulting and technology research. Privately an amateur climber, investor and mentor for tech companies. - [Click to contact on linkedin](https://www.linkedin.com/in/mmkozlowski/) ![Marcin Karczmarczyk OCHK AIF 1](https://go.ailleron.com/hubfs/Marcin%20Karczmarczyk%20OCHK%20AIF%201.png) ##### Marcin Karczmarczyk Managing Director, OChK ##### Marcin Karczmarczyk Managing Director, OChK He has been with OChK since the very beginning. As the Managing Director, he is responsible for the company's strategic projects and business development, mainly in the financial and public sectors.  - [Click to contact on linkedin](https://www.linkedin.com/in/marcin-karczmarczyk-006b8b1/) ![Łukasz-Gazda-AIF](https://go.ailleron.com/hubfs/lgazda-aif-1.png) ##### Łukasz Gazda Senior Sales Manager, Google Cloud Poland ##### Łukasz Gazda Senior Sales Manager, Google Cloud Poland He has over 20 years of sales experience in IT consultancy and technology for enterprise and financial sector clients. Privately a professional shooter and shooting instructor. - [Click to contact on linkedin](https://www.linkedin.com/in/lukasz-gazda-565b911/) ![Krzysztof Sprawnik](https://go.ailleron.com/hubfs/ksprawnik-aif-1.png) ##### Krzysztof Sprawnik Customer Engineer, Google Cloud Poland ##### Krzysztof Sprawnik Customer Engineer, Google Cloud Poland He is a strong engineering professional with a demonstrated history of working in the information technology and services industry. Loves to combine different technologies and ideas. - [Click to contact on linkedin](https://www.linkedin.com/in/ksprawnik) ![MicrosoftTeams-image (188)](https://go.ailleron.com/hubfs/MicrosoftTeams-image%20(188).png) ##### Piotr Piątosa Vice-President / COO, Ailleron ##### Piotr Piątosa Vice-President / COO, Ailleron Seasoned CEO of Software Houses. Expert in IT solutions for fintech, manufacturing, telco, healthtech, and mid-range market. Experience in technology transformation and M&A. At Ailleron, he oversees the company's operations, strategy, and business development. - [Click to contact on linkedin](https://www.linkedin.com/in/piotr-piatosa/) ![Maciej-Kasprzak-e1677670431800](https://go.ailleron.com/hubfs/Maciej-Kasprzak-e1677670431800.webp) ##### Maciej Kasprzak General Manager Financial Technology Services, Ailleron ##### Maciej Kasprzak General Manager Financial Technology Services, Ailleron Since 2010 Maciej led IT projects for global telco and aviation leaders such as Vodafone, Huawei, LG U+, Telefonica, Orange, and EasyJet. He joined Ailleron in 2020 and manages the Financial Technology Services division. - [Click to contact on linkedin](https://www.linkedin.com/in/maciekkasprzak/) ![MicrosoftTeams-image (113)-2](https://go.ailleron.com/hubfs/MicrosoftTeams-image%20(113)-2.png) ##### Kamil Portka General Manager LeaseTech, Ailleron ##### Kamil Portka General Manager LeaseTech, Ailleron Kamil is managing the LeaseTech Business Unit. He dynamically develops a business line of IT solutions for the leasing industry, creates innovative products, and implements projects in agile methodologies. - [Click to contact on linkedin](https://www.linkedin.com/in/kamil-portka-625510b1/) ![MicrosoftTeams-image (116)-1](https://go.ailleron.com/hubfs/MicrosoftTeams-image%20(116)-1.png) ##### Patrycja Leszek-Królikowska Business Unit Director UX Lab, Ailleron ##### Patrycja Leszek-Królikowska Business Unit Director UX Lab, Ailleron Patrycja is responsible for running the UX Lab, which supports implementing UX / UI projects mainly for clients from the financial and technology industries. She is a certified Design Sprint moderator and a Design Thinking and Customer Experience enthusiast. - [Click to contact on linkedin](https://www.linkedin.com/in/patrycja-lk/) ![MicrosoftTeams-image (110)-1](https://go.ailleron.com/hubfs/MicrosoftTeams-image%20(110)-1.png) ##### Michał Walerowski Business Unit Director AI/ML & Data Solutions, Ailleron ##### Michał Walerowski Business Unit Director AI/ML & Data Solutions, Ailleron For 15 years, Michał has supported financial sector clients in digitizing and automating business processes. He specializes in applying AI/ML and Data technologies to build customer loyalty and monetization. - [Click to contact on linkedin](https://www.linkedin.com/in/micha%C5%82-walerowski-4500895/) ![MicrosoftTeams-image (114)-2](https://go.ailleron.com/hubfs/MicrosoftTeams-image%20(114)-2.png) ##### Dawid Klempka Business Unit Director Cloud, Ailleron ##### Dawid Klempka Business Unit Director Cloud, Ailleron David has more than 20 years of experience in managing IT teams. He has extensive knowledge in digital transformation and web & mobile application development. He is an Agile methodologies and cloud solutions enthusiast. - [Click to contact on linkedin](https://www.linkedin.com/in/dawid-klempka-18527b1/) ![MicrosoftTeams-image (112)](https://go.ailleron.com/hubfs/MicrosoftTeams-image%20(112).png) ##### Mateusz Grys Product Manager LiveBank Cloud, Ailleron ##### Mateusz Grys Product Manager LiveBank Cloud, Ailleron Mateusz brings a wealth of knowledge from his previous role as Head of Digital Service at Pekao S.A. Mateusz's expertise and innovative mindset inspire LiveBank Team to deliver exceptional customer experiences across multiple channels. - [Click to contact on linkedin](https://www.linkedin.com/in/mateusz-grys-87907278/) ![MicrosoftTeams-image (129)](https://go.ailleron.com/hubfs/MicrosoftTeams-image%20(129).png) ##### Mateusz Wierzbiński Customer Success Expert LiveBank Cloud, Ailleron ##### Mateusz Wierzbiński Customer Success Expert LiveBank Cloud, Ailleron Mateusz has 17 years of experience implementing solutions supporting customer service in remote channels and onboarding processes (eKYC). In 2021 he joined LiveBank, where he uses a unique perspective to build product and customer awareness.  - [Click to contact on linkedin](https://www.linkedin.com/in/mateusz-wierzbinski/) ![MicrosoftTeams-image (122)-1](https://go.ailleron.com/hubfs/MicrosoftTeams-image%20(122)-1.png) ##### Wojciech Pióro Sales Director LiveBank On-premise, Ailleron ##### Wojciech Pióro Sales Director LiveBank On-premise, Ailleron Sales Director with over 15 years of experience in the IT industry with a focus on the financial sector. As the LiveBank On-premise sales department leader, he significantly contributes to the company's growth and success. - [Click to contact on linkedin](https://www.linkedin.com/in/wojtekpioro/) ![MicrosoftTeams-image (119)](https://go.ailleron.com/hubfs/MicrosoftTeams-image%20(119).png) ##### Anita Szabelska Business Development Manager LiveBank On-premise, Ailleron ##### Anita Szabelska Business Development Manager LiveBank On-premise, Ailleron With ten years of experience in IT, she has seen customer service solutions from different perspectives. Currently, uses these experiences to build customer success stories with LiveBank. - [Click to contact on linkedin](https://www.linkedin.com/in/anita-szabelska-614169152/) ## Our partners ![google_cloud_logo-aif](https://go.ailleron.com/hubfs/google_cloud_logo-aif.png) ![mongodb-logo](https://go.ailleron.com/hubfs/mongodb-logo.png) ![ochk](https://go.ailleron.com/hubfs/ochk.jpg) ## Event venue: the Manggha Museum [![MicrosoftTeams-image (28)](https://go.ailleron.com/hs-fs/hubfs/MicrosoftTeams-image%20(28).png?width=2000&height=1332&name=MicrosoftTeams-image%20(28).png)](https://go.ailleron.com/hubfs/MicrosoftTeams-image%20(28).png) [![MicrosoftTeams-image (30)-2](https://go.ailleron.com/hs-fs/hubfs/MicrosoftTeams-image%20(30)-2.png?width=540&height=311&name=MicrosoftTeams-image%20(30)-2.png)](https://go.ailleron.com/hubfs/MicrosoftTeams-image%20(30)-2.png) [![MicrosoftTeams-image (31)-1](https://go.ailleron.com/hs-fs/hubfs/MicrosoftTeams-image%20(31)-1.png?width=920&height=382&name=MicrosoftTeams-image%20(31)-1.png)](https://go.ailleron.com/hubfs/MicrosoftTeams-image%20(31)-1.png) Copyright © Ailleron 2024. All Rights reserved. [Follow us on LinkedIn](https://www.linkedin.com/company/ailleron/) [Follow us on Twitter](https://twitter.com/ailleronsa?lang=en) [Follow us on Instagram](https://www.youtube.com/c/AilleronLife) [Terms of Participation](https://go.ailleron.com/hubfs/Retail-Banking/Ailleron%20Innovation%20Forum%20-%20Terms%20of%20Participation.pdf)